Frequently Asked Questions
How Does the Dog Car Seat Cover Work?
The cover creates a protective barrier between your dog and your vehicle's seats, helping protect against mud, fur, dirt, spills and scratches. Adjustable headrest straps, seat anchors and a non-slip backing help keep it securely in place during your journey.
Will It Fit My Car?
The cover is designed for most standard cars, SUVs and trucks. Adjustable straps make it easier to achieve a secure fit across different vehicles. We recommend checking the product dimensions against your back seat before ordering.
Is It Waterproof?
Yes. The cover is made with waterproof 600D Oxford fabric and a four-layer padded construction, helping protect your seats from wet paws, spills, drool and everyday mess.
Where are you located?
Our head office is located in Adelaide, South Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at Furrhaus.co@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.