Frequently Asked Questions
How Does FurrHaus Product Works?
FurrHaus Ultrasonic Anti-Bark Device detects barking and emits a safe high-frequency sound that only dogs can hear, gently interrupting unwanted barking and redirecting their attention. With consistent use, dogs learn to reduce excessive barking over time. It is a humane, non-contact training solution suitable for both indoor and outdoor use.
How does the Ultrasonic Anti-Bark Device work?
The device emits a high-frequency ultrasonic sound that dogs can hear but humans cannot. The sound interrupts barking and helps train dogs to associate excessive barking with the unpleasant tone, encouraging them to stop.
Where are you located?
Our head office is located in Adelaide, South Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
Is The Ultrasonic Sound Safe For Dogs?
Yes. Ultrasonic anti-bark devices are designed to be harmless but mildly irritating to dogs, which helps interrupt unwanted barking without using shock or physical punishment.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at Furrhaus.co@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.